Vice President, Provider Relations
Transcarent
Who we are
Transcarent is the One Place for Health and Care. We cut through complexity, making it easy for people to access high-quality, affordable health and care. We create a personalized experience tailored for each Member, including an on-demand care team, and a connected ecosystem of high-quality, in-person care and virtual point solutions. Transcarent eliminates the guesswork and empowers Members to make better decisions about their health and care.
Transcarent is aligned with those who pay for healthcare and takes accountability for results – offering at-risk pricing models and transparent impact reporting to ensure incentives support a measurably better experience, better health, and lower costs.
At Transcarent, you will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. In May 2024, we closed our Series D with $126 million, propelling our total funding to $450 million and fueling accelerated AI capabilities and strategic growth opportunities.
We are looking for teammates to join us in building our company, culture, and Member experience who:
- Put people first, and make decisions with the Member’s best interests in mind
- Are active learners, constantly looking to improve and grow
- Are driven by our mission to measurably improve health and care each day
- Bring the energy needed to transform health and care, and move and adapt rapidly
- Are laser focused on delivering results for Members, and proactively problem solving to get there
What we look for in this role
In this role, you will...
We are seeking a dynamic and experienced individual to join our team as a Vice President, Provider Relations. In this remote, individual contributor role, you will play a crucial part in expanding our National Provider Program, leveraging your nationwide perspective to drive growth and success. This role has flexibility to where this position is located; however, due to potential travel, must be within reasonable driving distance to a regional airport.
What You'll Do
- The VP, Provider Relations is responsible for negotiating new or renewal provider agreements, as well as executive level relationship management for assigned health systems, hospitals, multi-specialty physician organizations, surgical centers, and others.
- Manage provider opportunities in a complex environment, negotiating multifaceted agreements, with innovative bundled case rate arrangements.
- Negotiate and close new and renewal provider contracts.
- Develop and maintain positive relationships with our provider partners, especially at an executive level.
- Meet with key providers to ensure service levels are meeting expectations.
- Collaborate cross-functionally to ensure resolution of escalated issues.
- Engage providers to promote the concept and understanding of value-based pricing and patient engagement.
- Educate necessary parties to ensure compliance with contract policies.
About You
- 5+ years of healthcare provider contracting experience beyond fee for service; specifically with value based, risk bearing, or alternative payment models
- 5+ years of related experience, proven and proficient negotiation skills with executive level decision makers in matrix health care provider organizations
- Strong account management skills, successfully maintaining and upselling year-over-year clients
- Strong business acumen; proficient in analyzing and interpreting data; track record of turning data insights into action
- Strong communication, critical thinking, problem resolution, and interpersonal skills
- A solid team player with a passion for living and promoting Transcarent’s mission, vision and core values
- Ability to travel up to 40% of the time
- A bachelor’s degree in relative field
You May Have
- Prior experience working in a start-up environment
- Knowledge of using third party data such as price transparency files
- Prior experience in healthcare demonstration projects
- Prior experience with providers in orthopedic, cancer, weight, musculoskeletal or other specialty lines of care
Total Rewards
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 12 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Location
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.
