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Executive Business Partner

Talkdesk

Talkdesk

Administration
United States · Remote
Posted on Saturday, September 2, 2023

At Talkdesk, we are courageous innovators focused on helping organizations around the world create better customer experiences. Our AI-powered cloud contact center solutions optimize our customers’ most critical customer service processes. We are recognized as a Contact Center as a Service (CCaaS) leader by influential research organizations including Gartner. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint.

Responsibilities:

  • Support and organize Club and SKO trips from inception to completion to include budget tracking
  • Build PPT decks for All Hands, Board meetings, customer and partner presentations, internal and external meetings
  • Draft, write, organize internal messaging
  • Involved in a variety of projects spanning all parts of Talkdesk including internal initiatives, new market explorations, etc
  • Provide a bridge for smooth communication between executives across Talkdesk, enabling effective cross-functional collaboration across the organization
  • Collaborate with other Talkdesk teams focused on Sales and Partnerships, FPA and Investor Relations, and Business Development
  • Work directly with the Executive to support their day-to-day business needs
  • Successfully complete critical aspects of deliverables – setting agenda, drafting correspondence, and following up on initiatives to facilitate the CEO's ability to effectively execute on top priorities
  • Arrange executive travel (domestic and international)

Requirements:

  • 8+ years of Executive Operations experience within a hyper-growth organization
  • Bachelor’s degree
  • Experience with IPO readiness and roadshow travel, preparation and confidentiality is a huge plus
  • Be comfortable working as a part of a very fast paced team with a high sense of discretion and urgency
  • Tech savvy including experience working with Google applications
  • Willingness and ability to work a flexible schedule
  • Self-starter who is organized and detail-oriented
  • Excellent interpersonal skills
  • Team player - always willing to jump in when needed
  • Ability to prioritize and appropriately schedule assignments or tasks to meet established deadlines

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.