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Commercial Account Executive - West

Talkdesk

Talkdesk

Sales & Business Development
United States · Remote
Posted on Saturday, September 2, 2023

At Talkdesk, we are courageous innovators focused on helping organizations around the world create better customer experiences. Our AI-powered cloud contact center solutions optimize our customers’ most critical customer service processes. We are recognized as a Contact Center as a Service (CCaaS) leader by influential research organizations including Gartner. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint.

What is a Commercial Account Executive at Talkdesk…

The Commercial Sales team’s primary focus is to drive sales within mid-market. As a Commercial Account Executive, you will be responsible for approaching companies with 500 employees and below.

We are looking for driven, motivated and ambitious Commercial Account Executives. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling. Bringing your passion to Talkdesk.

As a Commercial Account Executive at Talkdesk, you will…

  • Target and create new accounts for up to 500 employees.
  • Build a strong pipeline to ensure extensive coverage; resulting in consistent quota achievement.
  • Build partner, channel, and alliance relationships to to sell more successfully and overachieve your quota.
  • Work in collaboration with internal resources to own and grow your new business pipeline
  • Manage the complete sales-cycles. Including pipeline generation and presenting to C-level executives the value of Talkdesk’s solution.
  • Streamline the contracts phase; Strong proposal, terms and negotiation experience is important
  • Align with the Talkdesk sales Go-to-Market plan to develop and own accountability for your region’s targeted prospects. Including delivering accurate forecasting and planning to Leadership.
  • Be a Talkdesk Evangelist

What we are looking for…

  • A highly motivated individual, who is competitive, and has a ‘do what it takes’ attitude, to achieve and exceed expectations.
  • New business builders - who enjoy the challenge of acquiring Net New Logos for Talkdesk
  • Recent success selling technology/software into SMB and Commercial accounts
  • Proven track record hitting attainment, as well as additional recognition and awards for a strong performance within SMB/ Commercial sales.
  • Resilient individuals who do not shy away from effectively communicating the value of their product to solve the problems of the business.
  • Passionate individuals with a strong work ethic, with a focus on consistently learning to assist both your career progression and the organization's success.
  • Comfortable operating in a fast-paced, dynamic startup environment.

What's next…

If this sounds like the right opportunity for you, then we’d love to hear from you! Click on ‘apply’ to this job to send us your CV and cover letter and a recruiter from our talent team will be in touch with you.


The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.