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Commissions Analyst



Austin, TX, USA
Posted on Wednesday, August 16, 2023

At Talkdesk, we are courageous innovators focused on helping organizations around the world create better customer experiences. Our AI-powered cloud contact center solutions optimize our customers’ most critical customer service processes. We are recognized as a Contact Center as a Service (CCaaS) leader by influential research organizations including Gartner. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint.


  • Handle Monthly Financial records – JE Accruals (Supporting a sales team 250+ in size with personalized compensation plans)
  • Prepare YTD Reports for the Sales groups on Monthly basis
  • Monthly statements generation and distribution for the Sales groups
  • Assist in commission calculations on Monthly/Quarterly basis
  • Assist with ad-hoc analysis project(s) as needed


  • Educational degree in Accounting, Finance, Economics
  • 3+ years of experience with Commissions, FP&A or Accounting background
  • Previous experience using Salesforce, Zuora, NetSuite
  • Experience with Xactly or other commission software a plus
  • Excel proficient - VBA knowledge
  • Fast learner
  • Sharp eye for detail
  • Strong analytical skills
  • Excellent written and verbal communication skills
  • Strong problem-solving, leadership and interpersonal skills
  • Ability to handle tough conversations regarding compensation in a professional and confident manner
  • Open-minded, positive attitude

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.