About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the Role:

As an Implementation Analyst at Rippling, you will play a pivotal role in ensuring a seamless onboarding experience for customers while managing technical aspects of the data migration process and contributing to product improvements. You'll work closely with both external clients and internal teams to facilitate smooth integrations and provide valuable insights to enhance Rippling's offerings.

What You Will Do:

• Collaborate with external customers and internal teams, including Implementation Managers, Engineers, and Support staff.
• Manage the migration of payroll and other data onto the Rippling platform, assisting with additional data migration tasks as needed.
• Oversee and manage projects involving internal and external stakeholders, ensuring timely and effective communication and execution.
• Gain in-depth expertise in Rippling's platform and processes within the first 3 months, becoming a Subject Matter Expert (SME) for various Rippling products.
• Act as the primary point of contact (POC) for specific process workstreams and serve as a resource for internal and external stakeholders.
• Proactively identify opportunities for process and product improvements, focusing on automation and enhanced features to better serve the customer base.
• Work with various data formats and use tools like Google Sheets to manage and configure data within the Rippling platform.
• Take ownership of documentation related to processes and product enhancements, ensuring accurate and up-to-date information is available for the team.

What You Will Need:

• Strong communication skills to work effectively with both customers and cross-functional teams.
• Technical aptitude to quickly learn and become proficient in Rippling’s platform and related systems.
• Project management skills to handle multiple stakeholders and tasks concurrently.
• Experience working with data migration, particularly payroll and HR-related data.
• Familiarity with data manipulation tools (e.g., Google Sheets, Excel) and the ability to configure data within software platforms.
• A proactive mindset to identify areas for improvement and implement solutions that enhance the customer experience.
• A self-starter with a keen attention to detail and the ability to work independently while collaborating with diverse teams.

NOTE:

• This role requires you to work in either 5:30 PM -2:30 AM shift or 8:30 PM - 5:30 AM shift (rotational).
• This is a hybrid role and will require you to work out of our Bangalore office three days a week.