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Manager, SDR Enablement

Rippling

Rippling

Sales & Business Development
Austin, TX, USA
Posted on Oct 18, 2024

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

We're seeking a Manager to lead our SDR Enablement team, which is composed of talented enablement program managers. This team is tasked with supporting a 450 employee SDR organization that drives all top-of-funnel growth for Rippling's revenue engine. You will be responsible for developing comprehensive onboarding programs for new inbound and outbound SDRs, conducting sales skills-focused training sessions, and building robust training programs. Additionally, you will create and maintain sales playbooks to document best practices and standard operating procedures (SOPs). This role will involve close collaboration with key sales stakeholders, including the VP of SDR to ensure alignment and effectiveness.

You’ll thrive in this role if you are passionate about empowering SDR teams, have a deep understanding of SDR best practices, and enjoy collaborating with cross-functional teams to drive revenue growth.

What you will do

  • Manage a team of enablement program managers dedicated to supporting a high-performing SDR organization.
  • Design and deliver sales skills training sessions that enhance the capabilities of SDRs and drive top-of-funnel growth.
  • Create and update sales playbooks, documenting best practices and standard operating procedures to ensure consistency and excellence.
  • Roll out SDR leadership training and development programs to improve the proficiency of our leadership ranks
  • Collaborate with key sales stakeholders, including VPs of SDR segments, to align enablement efforts with organizational goals and strategies.
  • Monitor and report on the effectiveness of enablement programs, using data to drive continuous improvement and maximize impact.
  • Stay up to date with the changing landscape of outbound sales, including technological advancements and process-driven trends, to ensure our programs remain cutting-edge.
  • Coach and mentor your team, fostering a culture of high performance and professional growth.
  • Engage in high-visibility projects, providing hands-on support to ensure successful execution and outcomes.

What you will need

  • 5+ years of relevant experience in Sales, Sales Enablement, or a related field, with a strong focus on SDR functions.
  • 2+ years of experience managing teams, with a proven track record of developing and leading high-performing teams.
  • Expertise in SDR cold call best practices and the ability to distill complex topics into accessible, sales-consumable training assets.
  • Experience in rolling out at-scale enablement programs and managing diverse stakeholder groups.
  • Strong program management skills, with a high attention to detail and the ability to manage multiple projects simultaneously.
  • An ongoing commitment to learning, with an ability to adapt to the rapidly changing market landscape, including new technologies and sales methodologies.
  • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
  • A proactive, self-starter attitude with a bias for action and the ability to thrive in a fast-paced, dynamic environment.
  • Enablement program design - you’ve built thoughtful, elegant programs that have served hundreds of SDRs to overachieve their targets
  • Analytical skills to leverage data for decision-making and program improvement.

If you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, and your life experience is equally important sometimes.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.