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Recruiting Operations Programs Lead



People & HR, Operations
Bengaluru, Karnataka, India
Posted on Thursday, November 9, 2023
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

About The Role

Our world-class Recruiting team has the singular focus of helping Rippling grow. As an Operations Program Lead, you will be responsible for overseeing and optimizing our recruitment processes, ensuring smooth and proficient hiring operations, and providing invaluable reporting, tracking, and data analysis to support our recruiting organization and key stakeholders. After having looked at the data, you will work closely with Recruiting leaders and cross-functional teams to launch new capabilities, refine our existing operating procedures and goal-oriented high impact initiatives.

What You'll Do

  • Recruitment Process Optimization: Develop, maintain, and continuously improve our recruitment processes to ensure the highest level results, efficiency, effectiveness, and compliance.
  • Data Management and Reporting: Establish and maintain an organized system for tracking and reporting on recruitment metrics, KPIs, and other relevant data. Provide regular and ad-hoc reports to HR leadership and key stakeholders.
  • Reduce Errors: Identify and plug error prone processes within Recruiting, and Scheduling
  • Manage & Inspire: Lead the coordination team, and invest in their career development
  • Elevate our team: Increase the quality of the candidate experience, stakeholder experience, and recruiting experience
  • Build credibility in the data: Improve data integrity (ATS, CRM, reporting)
  • Stakeholder Collaboration: Collaborate closely with hiring managers, HR partners, and cross-functional teams to understand their needs, provide guidance, and drive recruitment initiatives forward.
  • Be thrown in the spotlight: Able to organize and lead effective meetings, trainings, all while communicating priorities and goals effectively

Preferred Qualifications

  • 4-7 years of work experience with a minimum 2 years in recruiting operations or business operations, consulting, or a program management role
  • Well-developed analytical skills with the ability to gather, interpret, and present data and insights skillfully
  • Proficiency in ATS software and data analytics tools
  • Proven experience as a Recruiting Operations professional or similar role, preferably within a fast-paced and high-growth organization
  • Solid problem-solving abilities and adaptability
  • Familiarity with Recruiting Coordination
  • Ability to coordinate and prioritize multiple tasks in a dynamic environment
  • Experience designing and building efficient processes that scale across a large organization
  • Ideally, someone with basic SQL Proficiency, but can be substituted for creativity with formulas, macros, and google scripts
Additional Information

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.