Senior Manager, Operations
Rippling
About the role
What you will do
- Manage a team of product operations professionals in both the US and India
- Continuously improve the processes required to support our Benefits Marketplace product and customers
- Measure, manage, and document processes that enable continued growth for our Benefits business
- Work directly with Engineering, Product, Implementation, Sales, Support and / Benefits vendors / insurance carriers / brokers
- Become a technical expert of our Benefits products and services
- Demonstrate flexibility in examining new approaches in problem solving in response to changing organizational objectives
What you will need
- 4+ years of experience in an operations management role
- Strong project management and organizational skills: high attention to detail with excellent work product, time management, and execution
- Strong analytical skills, as evidenced by your ability to make data-driven decisions to improve operational efficiency
- Experience engaging and driving product implementation with engineers and product managers
- Familiarity with the benefits space or external vendor management is a plus
- Experience leading an overseas technical and/or operations team are a plus
Additional Information
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.