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Product Lead, Identity



San Francisco, CA, USA
Posted on Tuesday, June 20, 2023
About Rippling
Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $700M from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, and Bedrock—and was named one of America’s best startup employers by Forbes (#12 out of 500).
About the role

The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows us to succeed as a business. We do this by distilling insights from key stakeholders across the company, user research, product-generated data, and competitive analysis. These insights allow us to prioritize the features that we work on, which we define end-to-end with our design and engineering counterparts, to create a product roadmap.  As the features on this roadmap get developed, we partner with the appropriate teams to make sure that they are properly launched and are set up to be successfully sold, serviced, and supported. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them.

About the the team

The Identity team’s mission is to enable the Rippling platform and its customers to use it as the single source of truth for authentication and security policy management across all users and apps, giving them the confidence to endlessly scale on Rippling and achieve compliance goals globally. You’ll work on projects like providing a single global Identity across all Rippling products and infrastructure, as well as delivering the core Identity offering to our customers who are looking for a next-generation IT platform.

What you will do
  • You will own the products and roadmap for Rippling’s Identity platform

  • You will be responsible for solving for our customer’s pain points, especially for IT admins and partners

  • You will consider the long-term implications and scaling approaches for identity infrastructure that our customers and other teams at Rippling will use

  • You will seek out and speak with customers who are frustrated with their experience and help them focus on the hard problems – not the tedious administrative work that they are used to 

  • You will be methodical with your approach; defining success with ambiguous data and making decisions with it

  • Be entrepreneurial - driving revenue for Rippling while building a comprehensive and sustainable product

  • You will work cross functionally across Rippling with virtually every team, all in purpose of freeing smart people to work on hard problems

What you will need
  • 7+ years of product management experience or 4 years if you worked on identity/authentication
  • A bachelor's degree in computer science, mathematics, or another relevant technical field
  • Strong ability to motivate and inspire people to do their best work
  • Experience with system design and concepts/protocols like OIDC, OAuth, Webauthn, and more
  • Excellent written and interpersonal communication skills
  • Experience with designing and interpreting user research
  • Strong alignment with our leadership principles values: Go and see, never not my problem, we push the limits of possible, challenge each other, to name a few.
Additional Information 

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.  For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

  • Medical, Dental, Vision, FSA, HSA, Commuter, Life, and Disability Benefits 
  • Uncapped PTO
  • Flexible work hours
  • Generous parental leave
  • Transgender health insurance coverage
  • Great compensation package (salary, equity)
  • Onsite meals