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Senior Business Strategy Manager

Remitly

Remitly

Operations
Tel Aviv-Yafo, Israel
Posted on Jul 8, 2024

Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.

About the Role:

We are looking for an experienced, commercially minded business manager to join our team to promote growth in our core and new customer segments. This is a strategy and operations role involving planning, building, and executing initiatives across product, pricing, marketing, customer service and other departments.

You Will:

  • Be responsible for managing users activity that have joined our remittance services across different segments according to their motivation and behaviors.
  • Develop quarterly and monthly plans aligned with the overall market strategy that leverage pricing, product features, and marketing tools, in addition to coming up with new innovative ideas to further grow overall profitability of the business.
  • Own revenue, profitability, growth and retention KPIs, and will plan and execute monetization strategies that will motivate and encourage the users to choose Rewire as their preferred remittance solution.
  • Monitor customer trends, competition as well as specific segments’ dynamics and define strategy to leverage opportunities as well as defend against potential threats.
  • Work with your manager to translate regional strategy into specific corridor goals for required actions across marketing, sales and operations teams, product owners and analytics teams.
  • Through collaboration with the analytics team, you will promote complex customer and market analysis to obtain insights and develop executional plans across marketing, product, customer service, and other teams. You will analyze current user behavior, and engagement and optimize for maximum profitability.
  • You will closely monitor customer funnel conversion and department metrics / goals and lead initiatives to meet and improve business KPIs.

You Have:

  • 4+ years experience in strategy consulting or revenue owner in dynamic and fast-growing tech companies.
  • Wide experience in Excel (can perform complex functions) and in building high-quality materials (documents and presentations) for senior stakeholders.
  • Strong problem solving skills, ability to generate good quality hypotheses, ability to deep dive into an ambiguous problem statement, create structured logical frameworks, and help key stakeholders drive towards a business and customer centric solution.
  • Extremely self-motivated and curious - desire to understand the Remitly customer, and translate these learnings into strategies with the ability to self-learn new fields.
  • Autonomous and proactive, able to drive cross-functional teams through influence and not authority.
  • Experience in motivate and leading other teams without authority
  • Strong English written/verbal skills

Nice to have:

  • Financial industry experience

#LI-hybrid

Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.