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Software Engineer, Core Customer Experiences



Software Engineering, Customer Service
New Westminster, BC, Canada
Posted on Saturday, May 25, 2024

Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As a Software Engineer reporting to the Engineering Manager of the Core Experiences team, you'll help shape some of the most visible and impactful customer experiences in Remitly's applications. From the home screen to critical profile and account management tools, you'll help build a technical strategy and lead initiatives to ensure customers can discover and manage the right information at the right time. Your full-stack experience will make you a trusted resource for understanding, working in, and improving the various backend, edge, and frontend systems powering these key experiences. By collaborating with other engineers, product and design partners, working with platform teams, and contributing to the continuous improvement of Remitly's engineering systems and processes, you'll play a key role in delivering against an exciting roadmap aimed at enabling Remitly to scale its product offerings.

You Will:

  • Assist in the brainstorming, technical design, and grooming of new features with a data-driven and customer-centric viewpoint.
  • Partner with technical leads to support the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
  • Adhere to our engineering standards and contribute to consistency across various codebases and processes.
  • Participate in code reviews from both internal and external partners
  • Collaborate with Product Management, Design, and other functions to develop high-quality features for our users.

You Have:

  • A degree in Computer Science, Engineering or a related field or equivalent experience
  • 3+ years of building customer-focused software product in a team environment
  • Experience building, shipping, and maintaining reliable and scalable backend services on a public cloud platform (AWS/Azure/GCP)
  • Proficiency in one of languages like Java, C#, JavaScript, Go, Rust, Python, or Ruby
  • Understanding of RESTful APIs and asynchronous programming concepts

Compensation Details. The starting base salary range for this position is $112,000-$140,000. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits

  • Three weeks vacation
  • Health Benefits
  • Paid Parental Leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Life Insurance & Disability
  • Continuing education and corridor travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.