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Sr. Program Manager - Consumer Protection



Arlington, VA, USA
Posted on Thursday, April 18, 2024

Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

We are looking for an experienced Program Manager to support the development and expansion of the global consumer protection program. As a program manager, you will report to the Head of Consumer Protection, and work with regional compliance officers, product, engineering, operations and customer service teams to maintain consumer protection programs in support of Remitly's services and operations. If you are an experienced program manager with consumer compliance experience, we strongly encourage you to apply.

You Will:

  • Develop policies, procedures, risk assessments, training materials, reports and other related compliance documentation.
  • Provide compliance subject matter expertise and communicate complex regulatory requirements to Remitly teams.
  • Perform routine compliance reviews to determine compliance with consumer protection laws, rules, and regulations.
  • Advise teams on compliance with Regulation E, UDAAP and other consumer finance laws and regulation.
  • Maintain and gather data for internal metrics, monitoring and reporting and maintain a dashboard on the same.
  • Contribute to the continuous improvement of the compliance control framework and assurance program.
  • Collaborate with Remitly teams to support implementation projects.
  • Communicate with external stakeholders to resolve inquiries related to our consumer protection program.

You Have:

  • 7+ years of program management experience.
  • 3+ years of experience implementing federal consumer finance regulations either working at a regulatory agency, financial institution or consulting firm.
  • Subject matter expertise in consumer protection laws and regulation including Reg. E and UDAAP.

Compensation Details. The starting base salary range for this position is typically $120,000 - $150,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

  • Flexible paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Paid parental, medical, military and family care leave.
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education and corridor travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.