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Senior Global Benefits Program Manager



Accounting & Finance, Operations
San Francisco, CA, USA
Posted on Thursday, June 27, 2024

Senior Global Benefits Program Manager

There's never been a better time to join the CircleCI People team! Benefits are a big differentiator for why people join companies and this role may be perfect for you. We're looking for a savvy benefits program manager who will combine strategic thinking, and collaboration skills to deliver an outstanding benefits program. This is completed through interaction, understanding, review and recommendation or process and program improvements that will better prepare us for scale and growth.

What you’ll do:

  • Leads the rollout of benefits programs and strategy including health & welfare, retirement plans , paid time off, disability plans and leave management ensuring our plans and programs align with what we value and will help to attract, engage and retain top talent for the organization.
  • Promotes global benefit programs such as EAP, wellness programs, and benefit communication strategy and content across all countries.
  • Participates in the development of the benefits strategy and vision for multiple products, and builds agreement and alignment for the program vision/roadmap with relevant partners by understanding industry trends and relevant benchmarks
  • Acts as the benefits subject matter authority to craft and deploy competitive benefits globally.
  • Maintain in depth understanding of global benefits landscape and provide expertise in both technical aspects of benefit plan administration and market trends.
  • Owns benefit communication tools (wiki, FAQs, onboarding presentations), process and policies
  • Coordinates annual renewal benefit plan changes while maintaining compliance with all applicable country, state/territory and other regulations.
  • Front-line support of day-to-day benefits administration for our medical, dental, vision, life, disability, FSA, HSA, COBRA, and leave of absence programs
  • Lead daily activities around troubleshooting data, file failures, employee questions via Slack and email, and general issue resolution
  • Maintains compliance and improves operational excellence and efficiency in all global regions through process documentation, controls and strong vendor management
  • Lead all aspects of US benefits onboarding for new hires, terminations, and qualified events by working with carriers, HRIS and employees
  • Maintain employee benefit records with accuracy and confidentiality

Who you are::

  • 8+ years of deep knowledge of benefit program design, management and communications - practical experience handling benefits in multiple countries
  • Experienced analytical skills in understanding how to decompose problems into logical data sets and using GoogleSheets/Excel skills to model solutions
  • Effective verbal communication skills that include presentations, emails, documentation and facilitation
  • Strong problem-solving skills that are grounded in collaboration with others
  • Strong organizational skills, high attention to detail, and proven sense of urgency
  • Self-directed and proactive with the ability to multitask and prioritize
  • Comfort with ambiguity, ideally in a startup environment
  • Knowledge of general HR processes, compliance, and integrated payroll processes
  • Workday System Experience

Bonus points!

  • CEBS or CCP certification a strong plus
  • Self-directed and proactive with the ability to multitask and prioritize
  • Project management experience
  • Leave of absence experience
  • Global benefits knowledge

United States Base Pay Range
$127,000$158,000 USD

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About CircleCI

CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold
Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital.

CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.