Senior Benefits Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Benefits Analyst do at Fiserv?

As a detail-oriented and results-driven Senior Benefits Analyst, you will be responsible for supporting the benefits function in a fast-paced and associate-driven environment. You will oversee various associate benefit programs such as health and wellness benefits and retirement plans, ensuring regulatory compliance, analyzing benefits programs, resolving issues, managing documentation, promoting programs, and managing projects effectively. You will have the opportunity to contribute to the execution of a benefits and wellness strategy supported at the highest levels within the organization.

What you will do?

• Manage and oversee various associate benefit programs including health, wellness benefits, and retirement plans.
• Act as the main point of contact for plan vendors and other service providers to ensure the smooth operation of all plans.
• Evaluate the utilization, coverage, return on investment and competitiveness of current programs. Make recommendations for program improvements and cost management strategies.
• Ensure compliance with government regulations and filings related to all associate benefit programs, provide recommendations for process enhancements to optimize efficiency and compliance and ensure timely and accurate processing of enrollments, correspondence and participant inquiries.
• Investigate and resolve discrepancies related to benefits programs including providing assistance in non-routine scenarios that may arise concerning benefits.
• Review and update manuals, summary plan descriptions, and other relevant benefits materials. Maintain current benefits content on company intranet and microsites.
• Develop communication materials and coordinate benefits events to enhance employee understanding of the company's benefit programs.
• Oversee projects related to benefits programs to ensure successful implementation and continuity.

What you will need to have?

• 4+ years of experience in U.S. benefits administration
• Knowledge of U.S. benefits compliance regulations such as ERISA, COBRA, FMLA, etc.
• Proficiency with MS Word, Excel, and PowerPoint
• Bachelor’s degree in Human Resources, Business Administration or a related field

What would be great to have?

• Professional certification in HR/Benefits and knowledge of government regulations

Important info about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Perks at work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-VA1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.