Senior Partner Development Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a Senior Partner Development Manager do at Fiserv?

You will be responsible for acting as the main point of contact for CardConnect agents, focusing on outstanding relationship management and client happiness. You will collaborate with agents on go-to-market approaches aimed at strategic growth - both from a relationship and merchant portfolio standpoint. You will be tasked with proactively implementing various cross-selling tactics to promote merchant (and agent) retention/stickiness. Cross-departmental collaboration will be key, as you work to uncover solutions that best fit your assigned agents' needs.

What you will do:

• Successfully managing existing agent relationships to drive maximum growth.
• Act as a dedicated point of contact - advocate on behalf of the agent when interacting with various internal teams as needed.
• Drive partner growth to targets through go-to-market strategies and intelligent conversation.
• Collaborate in the gray area of both a sales and operational environment.
• Facilitate questions and issues on behalf of agent partners. issues.
• Provide unparalleled white glove experience for our agent relationship.
• Articulate internal processes to external partners.
• Maintain reporting and executing internal audits as needed.

What you will need to have:

• High school graduate/GED
• 5 years of payments proven experience working with Agents/ISO/ISV and or Merchant Services in a customer facing role.
• Experience with both the business development and account management side of sales.
• Ability to travel 30%

What would be great to have:

• Bachelor’s degree

Applicants must be authorized to work for any employer in the US. We are unable to provide employer sponsorship or take over sponsorship of an employer sponsored visa.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.