Tech Lead, Client Tech Support Engineering

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Oracle PL/SQL - Application Support

What does a successful Oracle PL/SQL Developer - Application Support do? At Fiserv, an Oracle PL/SQL Developer in the Application Support role is a key asset in ensuring smooth, error-free application functioning. This role is pivotal in managing and resolving technical issues, coding, and interacting seamlessly with various stakeholders to deliver exceptional technical solutions in the financial services domain.

What you will do:

• Develop and analyze SQL queries and PL/SQL code.
• Debug, write, and review packages, stored procedures, functions, triggers, views, and other database elements.
• Collaborate effectively with Subject Matter Experts (SMEs), Architects, Core Technology experts, and Business Analysts.
• Support both new and existing product lines while maintaining high standards of code quality and reliability.
• Work efficiently within a team environment to troubleshoot and resolve complex issues with a proactive approach.
• Fulfill tasks during the shift from 3:00 PM to 12:00 PM to provide robust support and application stability.

What you will need to have:

• 3+ years of experience with Oracle PL/SQL programming and SQL proficiency.
• 3+ years of experience in developing and analyzing complex SQL queries and optimizing PL/SQL code.
• 2+ years of experience in collaborating with various stakeholders, including SMEs and Business Analysts, to deliver solutions.
• Proven experience working on large-scale products within the financial services or banking domain.
• Bachelor’s degree in Computer Science, Information Technology, or a related field and/or equivalent military experience.

What would be great to have:

• 2+ years of experience in the banking domain for deeper application context and preemptive issue resolution strategies.
• Strong analytical skills to identify and resolve potential issues proactively, enhancing the application's performance and reliability.
• Excellent communication skills to articulate technical concepts effectively to non-technical stakeholders.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.