Senior Technical Project Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Technical Project Manager do at Fiserv?

As a Senior Technical Project Manager, you will be accountable for overall project performance, including management of the project scope, budget, profitability, risk, communications, schedule, quality, resource, procurement, and stakeholders. You will be a part of Fiserv’s Core Authorization Systems organization which drives real-time transaction processing for all Fiserv merchant clients.

You will manage project delivery across traditional and Agile application development organizations. You will also collaborate with Implementation Specialists on client projects as well as recommend and institutionalize improvements to project execution and delivery processes.

What you will do:

• Coordinate and direct staff to ensure the completion of client project deliverables
• Interface with clients, product owners, scrum masters and other organizational staff to coordinate project planning, scheduling, monitoring, risks, issues, and resource assignment activities
• Work closely with team to define and review the technical scope, requirements, deliverables (including resource effort and durations) estimates prior to presenting project plans to customers
• Maintain and manage client relationship and expectations
• Organize and participate in meetings with customers and project team members and ensure timely communications
• Provide resolution to project issues resulting in disruption to customer activities or escalate as needed
• Set deadlines, assign responsibilities and monitor and summarize project progress by preparing project status reports for upper management
• Assist teams with the problem resolution to include root cause analysis, problem resolution and recommendations to senior staff

What you will need to have:

• 8+ years of experience as a Project Manager
• 6+ years of experience in agile and waterfall methodologies
• 6+ years of experience in JIRA
• Bachelor’s degree in computer science, information systems, or a related field, or an equivalent combination of education, work, or military experience

What would be great to have:

• Experience in payments or FinTech domain
• Experience in managing portfolio(s)
• Experience in Clarity
• PMP Certification

Important info about this role:

• We’re better together! This role is fully on-site
• This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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